Refunds + Returns

Refunds or exchanges are available for full priced items within 30 days of payment with full proof of purchase and with all postage at cost of customer, on the basis that item is returned in original, unused condition, in original packaging. 

In the rare case of faulty goods, and at the discretion of Gasolena, a refund or exchange may be offered. Shipping may or may not be provided based on an assessment of the situation and at the discretion of our staff. 

Sale items can not be returned, refunded or exchanged. 

In the case of a return, items should be shipped to 230 Verrierdale Road, Eumundi, QLD 4562. 

Return time turn around will vary depending on your location, but care will be taken to prioritise and ensure a speedy, pain free process <3